Channelising the Services of retired defence officers for developing the Service Industry sector. As one is well aware, a large number of defence personnel retire every year. Approximately 3000 officers and 60,000 personnel below officer rank retire from service every year at a young age. The defence officers, by virtue of their training and upbringing, are rich in experience at the time of their retirement. They imbibe a value system which is a boon for any society. They acquire considerable experience in management and technical skills while in service. They also abound in qualities like integrity, discipline, hard work, initiative, systematic planning, decision making, leadership and resourcefulness.
These very qualities have great relevance for pursuing an entrepreneurial professional career successfully.With a view to utilising the services of retired defence officers, the ITFT has developed a concept for resettlement of defence officers from Punjab and a pilot project has been offered by it to the Directorate Sainik Welfare, Punjab. In this regard, ITFT plans to train retired defence officers as "human resource developers" for providing training to the unemployed graduate youth of Punjab for a fast developing Service Industry. In the first phase, services of 5000 retired defence officers of Punjab will be channelised in a phased manner. To this end, the aspirant retired officers will be invited to attend a free one day Orientation Conference by Punjab Government. As a next step, the ITFT will provide five days complementary reorientation training programme for the shortlisted ex-defence officers. The selected trainers will then be asked to train the unemployed educated youth of Punjab at different venues, which are convenient/suitable from all angles for a period varying from two to three months and will get direct remuneration.
The need is to prepare personnel below officer rank (PBOR) on the verge of retirement to find a job in the civil sector. You best know that active service life insulates interaction between defence personnel and their civilian counterparts. It is because of this that on retirement, they are unable to fully join the mainstream of the corporate sector, except perhaps in the beaten track of Security Services.
Therefore, we are of the opinion that every person, after he is left with two years residual service and before he finally retires, is given a six month exposure to the programme which renders him fully fit as a human resource suited to join any reputed corporate house.
On 4th August 2005, in a high tech Multimedia presentation, the ITFT (Institute of Tourism & Future Management Trends) Chandigarh gave out its plan to channelise 5,000 retired Defence Officers as Human Resource developers for training the unemployed graduate youth of Northern India, particularly Punjab in the first phase for the fast developing Service Industry. These retired officers would be given training for 1-2 weeks on the latest in the Service Industry and the skills which they have to impart as trainers to the unemployed youth to enable the latter to join the Service Industry.
In the presentation it was highlighted that a one day conference has been planned of retired defence officers who wish to be part of the HRD programme. As the ex-servicemen are located throughout the state, a phased programme would be chalked out for training them at different cities in consultation with the Directorate of Sainik Welfare, Punjab. ITFT has also planned a 3- month programme in Service Industry Management for defence officers through DGR to take up HR jobs with the different corporate houses of Service Industry . The programme aims at enhancing their employability skills.
Travel & Tourism, Hospitality, Airlines and Transport Services, ITES/ BPOs, Telecommunications, Retail, Financial Services including Banking and Insurance, Health Services, Education, Consultancy, Media and Entertainment, Real estate, Sales and Marketing, Advertising and PR are some of the sunrise segments of the Service Industry which offer maximum job opportunities.
As the Service Industry related ventures have a very high multiplier effect on employment and income generation, the revenue generated with 2 lakh employment opportunities would be Rs 4000 crore. In addition, a large number of direct and indirect jobs would also get created.
It was felt that a pragmatic and constructive policy was needed by the Central and the state governments for rehabilitation of the ex-defence personnel. It was also decided that the committee for defence welfare call, initiated by the ITFT, would take up the matter with the Government of India and various state governments for the redressal of the problems of ex-defence personnal as also pursue vigorously their resettlement. Our efforts would be to bring different organizations of ex-servicemen under one umbrella through HR development strategies.
Retired defence officers Air Marshal R.S. Bedi, Maj Gen Rajendra Nath, Brig K.S. Chandpuri, Brig M.K. Aggarwal, Brig M.P.S. Bajwa, Brig Ranjit Banerji, and many other retired senior armed forces officers took part in the discussions.
Several factors such as rise in population, stagnant economies, poor quality of education, high percentage of school dropouts, especially after 10 + 2 levels have accentuated the unemployment problem over a period of time in some of the northern states of India. The problem has further been compounded by low employability of the educated youth, underemployment and non – availability of the right type of skilled work. Then there is also dearth of new courses, concepts, technological skills and training modules in sunrise disciplines or vocations, which are in step with the changing times and needs. This has been highlighted in a research study conducted by ITFT- Chandigarh ( Institute of Tourism & Future Management Trends)on employment scenario in Punjab, Haryana, Himachal Pradesh and Chandigarh and how this scourge could be mitigated, if not totally eliminated.
It estimates that more than 50 lakh youth are jobless in these states, whose number increases every year with the addition of new entrants to the labour market. According to it , more than 1.5 lakh graduates pass out every year from the universities and colleges in these states who face grim prospects of finding suitable avenues. According to census figures, the unemployment rate of graduates at 17.2 % is higher than overall unemployment rate of 10.1 per cent in the country.
While India is rapidly entering into service economy with its contribution of 52 % to its GDP, Punjab and Haryana are lagging behind in developing their service industries with contribution of 44 % and 37% to their GDPs, respectively . According to the study, the long term solution is to focus on promoting Service Industry in this region and to relate education with employment and entrepreneurship.
Based on the market trends and projections that the service sector would be the biggest driver of economic growth in the country in future, ITFT has also submitted a blueprint to the Hon’ble Governor and Chief Minister Punjab for generating 1 lakh direct jobs in various segments and 1 lakh entrepreneurial ventures in Punjab.
Revenue of Rs 4,000 crore would accrue to the state with the generation of 2 lakh employment opportunities with multiplier effect to the overall economy of the state. The segments identified in the blueprint for employment – entrepreneurship are Travel & Tourism, Hospitality, Airlines, Banking and Insurance, Telecommunications, ITES and BPOs, IT Related Back Office Operations, Healthcare Services, Retailing and Real Estate Services, Transport Services, Education and Human Resource Development, Planning and Organizing Events, Media and Entertainment, Sales and Marketing Related Services and various other allied services.
The main recommendations of the blueprint are to declare year 2006 as employment generation year, priority to Service Industry, tapping NRI resources for education and employment , synergising corporate expectations with quality and course contents of school and college education of traditional teaching, revamping of employment exchanges, setting up youth employment board for manpower planning, human resource development and promotion of self employment opportunities with linkages with industrial units for training and employment. The blueprint also proposes to involve 5,000 retired defence officers from the state of Punjab as HR trainers on soft skills and personal enhancement of the unemployed graduate to take up jobs with the Service Industry.
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